FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes, Countrywide Shipping is already included in the price for most of the products. If shipping isn't free for a low value product, it will be clearly displayed in the price. We have partnered with premier courier partners in India for delivery within 2-5 working days across the country
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order.
Orders placed before 1 PM (IST) will be picked, packed and shipped the same day.
We have partnered with Reputed and reliable courier partners in India for delivery within 2-5 working days across the country.
Can I change or return my item?
To cancel your order before it has been dispatched, please call on our customer care number +91 9289 557750 or from my account section after login.
Damaged or Wrong product received / Accessories Missing :
If your order is damaged/wrong or has accessories missing upon delivery, please raise a complaint within 24 business hours from the time of delivery.
You can email us at contact@100ampere.com or call our India
customer care at +91 9289 557750. We will need your order ID and a few images of the product to process the replacement or initiate a refund.
If you do not receive your order within the designated time period, you can choose to cancel the order. Within the next 14 days, the full amount will be refunded. 100Ampere is not responsible for delays in refund processing caused by banks, calamities or national holidays). If the order gets cancelled before shipping, the amount will be refunded in 7 to 10 business days.
In case a product reflects a technical issue: You can raise a replacement request within 7 days of the order delivery or within the warranty period. A fresh replacement will be dispatched to the customer. This will be provided post physical examination of the product and if there is no issue found, same unit will be dispatched.
100Ampere does not offer a Return Policy once the product is delivered and opened by the customer.